• No prerequisites for attending this course.

Relevant audiences

  • Delegates wishing to acquire the skill set required for analysing and addressing business problems and wishing to attain the BCS Business Systems Development Certificate in Business Analysis Practice would benefit from attending this course.
  • Ideal for project / product managers, systems developers and team leaders in organisations of all sizes.
  • Also useful for business managers and staff wanting to gain an understanding of Business Analysis Practice and contribute to their organisation's wellbeing.
  • This course is designed for anyone wishing to acquire the knowledge and skills needed to be a Business Analyst and/or acquire the BCS International Diploma in Business Analysis.

Learning outcomes

Learners who pass this qualification will be able to demonstrate a knowledge and understanding of the underlying principles and philosophies of Business Analysis. The syllabus reflects general and well-established best practice for business analysis work. By the end of the course, learners you will be able to:

  • Describe how a business strategy is developed.
  • Use strategic analysis techniques.
  • Describe the need for project discipline.
  • Explain techniques to investigate an organisation's business systems.
  • Describe an approach to improving business systems.
  • Explain the importance of stakeholder management and use a stakeholder analysis technique.
  • Use techniques for the analysis and modelling of business systems.
  • Describe how recommendations for business improvement may be identified.
  • Describe the contents of a rigorous business case for the development and implementation of business changes.
  • Identify costs, benefits, impacts and risks for an option in a business case. 



Marie Bradley

Marie joined QA in July 2012 to deliver courses across the Business Analysis Portfolio, and is now responsible for managing the entire BSD course portfolio. She has twenty years' experience working in most of the roles associated with the traditional software development lifecycle: Developer, Systems Analyst, Tester, Business Analyst and Project Manager. Prior to joining QA, Marie worked in logistics and parcel delivery, before moving to marketing agencies. She set up and managed business analysis and testing teams to define, design and consult on client's business change projects, focusing on their websites and 'data mart' needs. She has also mentored and advised those wishing to explore business analysis as a career option.


We want to be sure that our members are getting the most out of the service we provide for them. The back end reporting functionality of Filtered provides us with the tools to check that our members are benefiting from the e-learning resources available. 

James Price - Engagement Manager, AAT

Love the guys at Filtered. Such a breath of fresh air to work with smart people!

Donald H. Taylor - Chairman, Learning Technologies Conference


There is currently no public syllabus for this course.