• While there is no formal pre-requisite for this course you will benefit most if you have taken on management or leadership responsibilities.

Relevant audiences

  • Individuals either new to a leadership role or have been assigned management or leadership responsibilities.

  • Those who have started a business or who have career plans involving management.

Learning outcomes

  • The most effective way to communicate as a manager

  • How to train and develop your team, personally and professionally

  • How to benchmark and audit performance to ensure continued performance

  • Master the core principles of people and performance management

  • Business planning, decision making and how to lead in person or virtually

  • Developing your own leadership style



ILM - A City & Guilds Group

ILM specialises in formal leadership qualifications. They offer a range of apprenticeships from an introductory level all the way up to senior management. As part of the City & Guilds Group their training and qualifications are synonymous with quality and integrity, while they constantly adapt and improve their qualifications to meet the needs of the modern workforce. 


"Learning and development had not been created as a continuous activity. Training was often one off interventions with the impact difficult to measure. Filtered has helped us change that in a short period of time. The cultural change it has driven in terms of reinforcing an expectation of continuous learning at all levels is the biggest achievement to me."  


Kay Boycott | Chief Executive, Asthma UK 


There is currently no public syllabus for this course.