• PC or Mac with a full version of Microsoft Outlook (2010 to 2013 or Microsoft 365).

Relevant audiences

  • Professionals at all levels using Microsoft Outlook 2010 or above. 

  • Individuals that use Outlook to manage their personal emails and schedule.

  • Anyone who's seriously considering Outlook as their email-management system.

Learning outcomes

  • Familiarise yourself with Outlook interface.

  • Efficiently manage inboxes.

  • Have complete control of task lists and calendars.

  • Be able to automate the creation of mass communications.



Simon Hurst, BA ACA

Simon Hurst is a Chartered Accountant and has been involved in computer software for 26 years during which he has provided a wide range of training services to professionals of all levels. He has formally been the Chairman of the ICAEW IT Faculty and his expertise lies in all the main Microsoft applications: Access, Word, PowerPoint, Excel and Outlook about which he speaks frequently at conferences. Simon is also the author of the Filtered's Excel, Advanced Excel, Word, PowerPoint and Effectives Outlook training courses.



"Learning and development had not been created as a continuous activity. Training was often one off interventions with the impact difficult to measure. Filtered has helped us change that in a short period of time. The cultural change it has driven in terms of reinforcing an expectation of continuous learning at all levels is the biggest achievement to me."  


Kay Boycott | Chief Executive, Asthma UK 


There is currently no public syllabus for this course.