Rise to the challenge of customer centricity
The utilities industry is facing multiple, fundamental overhauls right now. As a learning and development professional, it's up to you to help your organisation transform its people to face its challenges. The pressure's on.
We know you've got this. But it's always good to have help. So we interviewed some of your industry colleagues to inform this in-depth guide, which covers how to:
- Address your organisation's key challenges from a learning perspective
- Seize the moment to bring your L&D department closer to the business
- Drive performance through learning innovation and automation
Convert plans to results
Affirm the steps you need to take in a large, constantly moving organisation to make your change initiative heard, and get it executed.
Align priorities and challenges
In a digitally transforming industry find out where you should invest learning to stay ahead.
Actually get agile
Get the substance behind the buzzword with our concrete steps to making your learning strategy agile.