Build new technological and analytical capabilities fast, with campaigns that galvanise your business to develop the efficiency customers expect in the digital era.
Learn how utilities companies use magpie for:
|DIGITAL TRANSFORMATION||SKILLS FRAMEWORKS|
|AUTOMATED CURATION||CHANGE CAMPAIGNS|
Technology is changing the Utilities industry: the Internet of Things and edge analytics are allowing companies to achieve new efficiencies with data, customers are expecting increasing autonomy over their energy management, and a constant stream of innovative disruptors are introducing swathes of new technology to the market.
The race is on to keep up with these changes. Utilities businesses must build new analytical and technological capabilities fast. Fixing digital learning and linking it to talent and performance data is essential. We can help you:
Develop and deploy a streamlined, productised skills framework focused on exactly the capabilities you need to take command of new technologies
Accurately and scalably tag existing and new content against this framework to power useable search and impactful learning recommendations
Run campaigns that galvanise your business to rise to the challenge of customer centricity in a digital era
Leverage learning and talent data analysis to increase the speed of product development and employee training
Building skill frameworks has fallen behind within large utilities companies. Time and money are wasted on complex, static, multi-layered frameworks. Often based on no more than surveys and committee judgments, these legacy frameworks are rarely put into practice. External consultancies are brought in to help, but their frameworks are often too generic and unwieldy to keep up with the capabilities that matter in a changing market.
We use data to deliver simple (we say ‘productised’) skills frameworks of less than fifty top-priority skills that will join people to content (via a skills signature) and meld current and future needs. Armed with a common language for mission-critical skills, you can make sense of learning and talent data and build easily searchable, evolving knowledge bases.
of our recommendations are marked useful
of surveyed users spend more time developing the targeted capabilities
of users have applied a magpie recommendation to improve their work
Utilities companies must maintain and update vast libraries of internal training content to satisfy shifting regulations, develop new products and keep teams at computers and on the ground up to speed with relevant knowledge. Hundreds of thousands of internal resources sit alongside large external libraries like GetAbstract, Coursera and LinkedIn Learning. Plus there's all of the content out there on the web in the public domain. The vast availability of content makes tagging it by humans impossible.
Filtered has developed automated tagging tools and technology to analyse all of that content - including free websites - and curate that which is most relevant for your business, i.e. to your productised skills framework. Using the framework as a lens to examine all content enables massive efficiency savings as we can advise on cutting duplication and surfacing the really outstanding assets. A library of well-tagged content powers search and is essential if you want to make good learning recommendations.
So there are already some respects - beyond processing speed - in which our proprietary technology actually surpasses human performance. Imagine this applied to your own internal content, and 680 more providers. Instantly. Then combined with machine learning for deep personalised recommendations.
The utilities industry is facing multiple, fundamental overhauls right now. As a learning and development professional, it's up to you to help your organisation transform its people to face its challenges. The pressure's on.
We know you've got this. But it's always good to have help. So we interviewed some of your industry colleagues to inform this in-depth guide, which covers how to:
Going digital means changing the way you communicate. You can’t just expect your busy employees to come to your learning system. You’ll need to persuade them with high-quality, intelligent and intentional comms.
Microsoft Teams (and our magpie integration) is being deployed across the utilities sector. Getting people to engage - and doing something good with their engagement - is critical. We work with utilities organisations to build campaigns that:
“Filtered's passion, flexibility and beta mindset are an example of how we want to work with partners. Thanks for making marvelous things with us and for us!”
Global Talent Development, Procter & Gamble
“Filtered help connect the dots of L&D resources using AI and machine learning - personalizing great content for our talent.”
Learning and Development Director, MCI Group
“Introducing magpie was such a departure from how L&D used to be done at Reach. magpie is the perfect embodiment of what the department itself offers. We’ll give you the tools so you can make your masterpiece.”
Group L&D Business Partner, Reach plc
"Filtered represents the future, actually the present, of AI in learning."
Chairman, The Learning and Performance Institute"
"This is the technology that Royal Mail Group has been waiting for to deliver digital learning via quality recommendations."
Head of Digital Learning, Royal Mail Group
“The real key [is] intelligently recommending the right content to each user in a personalized way. These are the things that companies like Filtered are working on – making learning ever-more relevant in the flow of work.”
Principal Founder, Bersin by Deloitte
"We chose Filtered because they are the only provider we know of who combine an advanced personalization tool with content curation expertise and the data analytics expertise to prove ROI for our customers."
Strategic Change Manager, City & Guilds
"Filtered takes competencies and skills we want in the business and intelligently provides learning recommendations at the individual level."
Head of Digital Learning, Novo Nordisk
"I've never seen a system that works in this way and believe it will be the future of learning. Non-linear and personalised. The team are fantastic to work with and are open and willing to share their knowledge and expertise"
Director of Programmes & Leadership Innovation, Clore