Build new technological and analytical capabilities fast, with campaigns that galvanise your business to develop the efficiency customers expect in the digital era.
Learn how telecommunications companies use Filtered for:
|DIGITAL TRANSFORMATION||SKILLS FRAMEWORKS|
|AUTOMATED CURATION||CHANGE CAMPAIGNS|
The telecommunications industry is in the midst of a complete transformation. 5G, automation, virtualisation, and the IoT are reshaping the future; customers (especially enterprise) expect more efficiency and personalisation; and businesses are collaborating and innovating to provide an end-to-end service. The race is on to keep up with these changes. Telecommunications businesses must build new analytical and technological capabilities fast. Fixing digital learning and linking it to talent and performance data is essential. We can help you:
Building skills frameworks has fallen behind within large telecommunications companies. Time and money are wasted on complex, static, multi-layered frameworks. Often based on no more than surveys and committee judgments, these legacy frameworks are rarely put into practice. External consultancies are brought in to help, but their frameworks are often too generic and unwieldy to keep up with the capabilities that matter in a changing market.
We use data to deliver simple (we say ‘productised’) skills frameworks of less than fifty top-priority skills that will join people to content (via a skills signature) and meld current and future needs. Armed with a common language for mission-critical skills, you can make sense of learning and talent data and build easily searchable, evolving knowledge bases.
average save on annual content spend with Content Intelligence
faster than human curation, with higher accuracy. 1000s of hours saved.
learning campaign engagement rates to industry average.
of our recommendations are marked useful
of users spend more time developing targeted capabilities
of users have applied a Filtered recommendation to improve their work
We know how hard it is to maintain and update vast libraries of internal training content to develop new products, streamline processes, and optimise the commercial workforce. Hundreds of thousands of internal resources sit alongside large external libraries like GetAbstract, Coursera and LinkedIn Learning. Plus there's all of the content out there on the web in the public domain. The vast availability of content makes tagging it by humans impossible.
Filtered has developed automated tagging tools and technology to analyse all of that content and curate that which is most relevant for your business, i.e. to your productised skills framework. Using the framework as a lens to examine all content enables efficiency savings as we can advise on saving money by cutting underperforming libraries and surfacing the really outstanding assets. Then delivering them to the right people at the right time. And the best part is, we can get it up and running in a matter of weeks, not months, to help to react with agility to upskill and reskill your teams.
The telecommunications industry is racing to overhaul itself. As a learning professional, it's up to you to help your organisation transform its people to face its challenges. The pressure's on.
We know you've got this. But it's always good to have help. So we interviewed some of your industry colleagues to inform this in-depth guide, which covers how to:
Going digital means changing the way you communicate. You can’t just expect your busy employees to come to your learning system. You’ll need to persuade them with high-quality, intelligent and intentional comms.
Microsoft Teams is being deployed across the telecommunications sector. Getting people to engage - and doing something good with their engagement - is critical. We work with telecommunications organisations to build campaigns that:
“Filtered's passion, flexibility and beta mindset are an example of how we want to work with partners. Thanks for making marvelous things with us and for us!”
Global Talent Development, Procter & Gamble
'I had 70,000 or 80,000 content items available across different partners, it was overwhelming. When I started working with Filtered, I realised there are better ways to do it. Using technology and algorithms we were able to focus on the right pieces of content for different skills.'
People Effectiveness Director, GSK
‘The Filtered platform really helps us to improve the overall learning experience in a way that, in Heineken, we have never been able to do before."
Global Digital Learning Lead, Heineken
“Filtered help connect the dots of L&D resources using AI and machine learning - personalizing great content for our talent.”
Global L&D Director, MCI Group
"Filtered takes competencies and skills we want in the business and intelligently provides learning recommendations at the individual level."
Peter Manniche Riber
Head of Digital Learning, Novo Nordisk
“The real key is intelligently recommending the right content to each user in a personalized way. These are the things that companies like Filtered are working on – making learning ever-more relevant in the flow of work.”
Principal Founder, Bersin by Deloitte
"Working with Filtered has proved to be an effective and powerful partnership. It has put a meaningfully personalised platform in the hands of engineers at rest at the very moment that they needed it."
"Filtered represents the future, actually the present, of AI in learning."
Donald H Taylor
Chairman, The Learning and Performance Institute
"This is the technology that Royal Mail Group has been waiting for to deliver digital learning via quality recommendations."
Head of Digital Learning, Royal Mail Group
"I can’t begin to tell you how pleased I am that Filtered has launched at Nottingham and how grateful we are for your work and patience as we worked through the implementation."
Dr Nalayini Thambar
Director of Careers and Employability
“Introducing Filtered was such a departure from how L&D used to be done at Reach. Filtered is the perfect embodiment of what the department itself offers. We’ll give you the tools so you can make your masterpiece.”
Group L&D Business Partner, Reach plc
"We chose Filtered because they are the only provider we know of who combine an advanced personalization tool with content curation expertise and the data analytics expertise to prove ROI for our customers."
Strategic Change Manager, City & Guilds
"I've never seen a system that works in this way and believe it will be the future of learning. Non-linear and personalised. The team are fantastic to work with and are open and willing to share their knowledge and expertise"
Director of Programmes & Leadership Innovation, Clore
“We wanted to leverage the technology offered by Filtered to provide a really personalised journey for our students. It's incredibly smart how much their technology improves the more our students interact with it."
Head of Innovation, The Sutton Trust