Filtering content to help Food & Bev learn better

DIGITAL TRANSFORMATION

Evolve faster

Technology has overhauled an already evolving food and beverage industry. Big data has the potential to revolutionise how products get to market and how those markets are approached; customers are more connected, and their satisfaction is the new metric of success; even the way people approach what they eat and drink is changing.

Whoever best leverages digital possibilities will gain and retain customer loyalty, the rest will fall behind. Fixing digital learning and linking it to talent and performance data is essential. We can help you:

Develop and deploy a streamlined, productised skills framework focused on exactly the capabilities you need to take command of new technologies
Accurately and scalably tag existing and new content against this framework to deal with digital content overload and personalise at scale
Run campaigns that galvanise your business to rise to the challenge of customer centricity in a digital era
Leverage learning and talent data analysis to increase the speed of infrastructure development and employee training

Digital transformation with Heineken

Nicole Stead is the Global Digital Learning Lead at Heineken; she spoke about the steps she’s taking towards digital transformation, the difficulties on the horizon, and how she’s planning to handle them through influencing company culture, utilising internal data, and mixing the tech with the human.

SKILLS FRAMEWORKS

Solve the problem of defining relevant skills

Building skill frameworks has fallen behind within large food and beverage companies. Time and money are wasted on complex, static, multi-layered frameworks. Often based on no more than surveys and committee judgments, these legacy frameworks are rarely put into practice. External consultancies are brought in to help, but their frameworks are often too generic and unwieldy to keep up with the capabilities that matter in an evolving market.

We use data to deliver simple (we say ‘productised’) skills frameworks of less than fifty top-priority skills that will join people to content (via a skills signature) and meld current and future needs. Armed with a common language for mission-critical skills, you can make sense of learning and talent data and build easily searchable, evolving knowledge bases.

80%

of our recommendations are marked useful

84%

of surveyed users spend more time developing the targeted capabilities

80%

of users have applied a magpie recommendation to improve their work

AUTOMATED CURATION

Fix search and automate curation

We know how hard it is to maintain and update vast libraries of internal training content to develop new products, streamline processes, and optimise the commercial workforce. Hundreds of thousands of internal resources sit alongside large external libraries like GetAbstract, Coursera and LinkedIn Learning. Plus there's all of the content out there on the web in the public domain. The vast availability of content makes tagging it by humans impossible.

Filtered has developed automated tagging tools and technology to analyse all of that content and curate that which is most relevant for your business, i.e. to your productised skills framework. Using the framework as a lens to examine all content enables efficiency savings as we can advise on saving money by cutting underperforming libraries and surfacing the really outstanding assets. Then delivering them to the right people at the right time. And the best part is, we can get it up and running in a matter of weeks, not months, to help to react with agility to upskill and reskill your teams. To get a taste of what to expect, check out our free iteration of magpie for digital working.

curation

5 Ways to improve your Food & Beverage learning strategy

The food and beverages industry is facing multiple, fundamental overhauls right now. As a learning and development professional, it's up to you to help your organisation transform its people to face its challenges. The pressure's on.

We know you've got this. But it's always good to have help. So we interviewed some of your industry colleagues to inform this in-depth guide, which covers how to:

Address your organisation's key challenges from a learning perspective
Seize the moment to bring your L&D department closer to the business
Drive performance through learning innovation and automation

CHANGE CAMPAIGNS

Deliver change and engagement at scale

Going digital means changing the way you communicate. You can’t just expect your busy employees to come to your learning system. You’ll need to persuade them with high-quality, intelligent and intentional comms.

Microsoft Teams is being deployed across the food and beverages sector. Getting people to engage - and doing something good with their engagement - is critical. Our Teams integration is helping Food and Beverage organisations to build campaigns that:

Bridge the gap between legacy LMS and intranet platforms and users by pushing notifications into email and MS Teams
Capture new data on learning and skill development to plug shifting gaps in your organisational knowledge
Re-engage your people in your most important change programmes

“Filtered's passion, flexibility and beta mindset are an example of how we want to work with partners. Thanks for making marvelous things with us and for us!”

Francesco Mantovani

Global Talent Development, Procter & Gamble

“Filtered help connect the dots of L&D resources using AI and machine learning - personalizing great content for our talent.”

Avinash Chandarana

Learning and Development Director, MCI Group

“Introducing magpie was such a departure from how L&D used to be done at Reach. magpie is the perfect embodiment of what the department itself offers. We’ll give you the tools so you can make your masterpiece.”

Fiona MacDonald

Group L&D Business Partner, Reach plc

"Filtered represents the future, actually the present, of AI in learning."

Donald Taylor

Chairman, The Learning and Performance Institute"

"This is the technology that Royal Mail Group has been waiting for to deliver digital learning via quality recommendations."

Donna McGrath

Head of Digital Learning, Royal Mail Group

“The real key [is] intelligently recommending the right content to each user in a personalized way. These are the things that companies like Filtered are working on – making learning ever-more relevant in the flow of work.”

Josh Bersin

Principal Founder, Bersin by Deloitte

"We chose Filtered because they are the only provider we know of who combine an advanced personalization tool with content curation expertise and the data analytics expertise to prove ROI for our customers."

Paola Perissinotto

Strategic Change Manager, City & Guilds

"Filtered takes competencies and skills we want in the business and intelligently provides learning recommendations at the individual level."

Pieter Manniche-Rieber

Head of Digital Learning, Novo Nordisk

"I've never seen a system that works in this way and believe it will be the future of learning. Non-linear and personalised. The team are fantastic to work with and are open and willing to share their knowledge and expertise"

Louise Drake

Director of Programmes & Leadership Innovation, Clore