9 ENGAGEMENT CAMPAIGNS

Guarantee engagement on every platform

Email and instant communication are how modern work gets done. Filtered's LXP uses and constantly iterates hand-crafted, intelligently automated campaigns that put learning in the flow of work:

Activation and reactivation messaging with inspiring content
Onboarding messaging to explain how to use Filtered
Push messaging with proactive recommendations
Insight messaging to track impact and measure progress

Success requires campaigns, not courses

We bring B2C digital marketing techniques to B2B customer success: branded, personalised campaigns that tap into what your people really care about and transform your internal communications capability. Our emails routinely achieve 80% open rates and 40% click-through rates. There’s no secret to it - just years of testing.

80%

of our recommendations are marked useful

84%

of users spend more time developing targeted capabilities

80%

of users have applied a Filtered recommendation to improve their work

Activation

A successful launch is vital. The first campaign doesn’t announce Filtered to the world - it explains ‘what’s in it for me’ based on the in-depth interviews and focus groups we’ll have run with your team and end users. Don’t sell them learning. Sell them career progression and self-realisation, aligned to your company’s goals.

Onboarding

Each first step with Filtered, from creating your profile to completing your first learning recommendation, is rewarded with an message that takes you one step further. You don’t need a user manual for the platform - it’s all right there in your inbox.

Push notifications

Weekly or bi-weekly messages (we will advise but you will decide the cadence) will drop algorithmically personalised recommendations right into your inbox, bringing the benefits of Filtered outside of the platform. This is replicated by push notifications in MS Teams.

Measuring impact

We incentivise engagement with messages that benchmark you against similar users, congratulating you for doing more or warning you that you’re behind. We also encourage you to complete any learning assets you’ve saved for later. When you’ve completed enough we start asking you about how you applied that learning - providing managers and administrators with proof of learning impact.

Deliver change and engagement at scale

Going digital means changing the way you communicate. You can’t just expect your busy employees to come to your learning platform. You’ll need to persuade them with high-quality, intelligent and intentional comms.

Microsoft Teams is being deployed across the working world, and magpie has an integrated app. Getting people to engage - and doing something good with their engagement - is critical. We work with organisations to build campaigns that:

Bridge the gap between legacy LMS and learning platforms and users by pushing notifications into email and MS Teams
Capture new data on learning and skill development to plug the gaps in your organisational knowledge
Re-engage your people in your most important change programmes