We make your success our own. Our team will be with you every step of the way to deliver the change your business cares about.
CUSTOMER SUCCESS
The success of your initiative is in safe hands. Enterprise customers receive dedicated points of contact for implementation and customer success so you get the best out of our team. We offer:
ENGAGEMENT
We bring B2C digital marketing techniques to B2B customer success: branded, personalised campaigns that tap into what your people really care about and transform your internal communications capability. Our messages routinely achieve 80% open rates and 40% click-through rates. Send these campaigns across email and MS Teams:
INSIGHT AND IMPACT
Our data science and success teams help you advance your strategic business transformation goals: for the organisation as a whole, for your learning and change functions and for individuals. Our data is packaged to answer specific questions through quarter reviews that cover:
We’ve curated the best technology to support personalised marketing and wrapped it in templated campaigns that are easier to understand and use than the software as-is.
We can simultaneously target the same users across email and through proactive messages in MS Teams, taking your campaigns to wherever the opportunity for a meaningful moment lies.
Most of our clients import Filtered data into internal reporting warehouses or third party learning record stores. But for day-to-day monitoring we provide live dashboards.
