AMPLIFY
We make your success our own. Our team will be with you every step of the way to deliver the change your business cares about.
CUSTOMER SUCCESS
Define success, deliver it
The success of your initiative is in safe hands. Enterprise customers receive dedicated points of contact for implementation and customer success so you get the best out of our team. We offer:
- An iterative, consultative launch process with no self-configuration required
- Online and face-to-face events to cultivate your network of champions
- Playbooks, templates and messaging support for communications
ENGAGEMENT
Multi-channel engagement campaigns
We bring B2C digital marketing techniques to B2B customer success: branded, personalised campaigns that tap into what your people really care about and transform your internal communications capability, delivered through the smart LXP. Our messages routinely achieve 80% open rates and 40% click-through rates. Send these campaigns across email and MS Teams:
- Activation and reactivation with inspiring content
- Functionality to help you set and fulfil learning goals
- Insights to track impact and measure progress
INSIGHT AND IMPACT
Change your relationship with the business
Our data science and success teams help you advance your strategic business transformation goals: for the organisation as a whole, for your learning and change functions and for individuals. Our data is packaged to answer specific questions through quarter reviews that cover:
- How your skills gaps line up with motivations and preferences
- ROI from your existing content vendors and internal content
- Unexploited drivers for change in your organisation
Marketing automation technology
We’ve curated the best technology to support personalised marketing and wrapped it in templated campaigns that are easier to understand and use than the software as-is.
MS Teams integration
We can simultaneously target the same users across email and through proactive messages in MS Teams, taking your campaigns to wherever the opportunity for a meaningful moment lies.
Industry leading reporting
Most of our clients import Filtered data into internal reporting warehouses or third party learning record stores. But for day-to-day monitoring we provide live dashboards.
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