LEADERSHIP & MANAGEMENT
The quality of an organisation’s leadership and management is critical to its success. This is true at team, department, and organisation level. But what’s the secret to that quality and how do you ensure it throughout the organisation? How do you become an excellent leader yourself?
As with any skill, the professional skills of leadership and management can be learned and practised; and this course is specifically designed to help you do just that, whatever your role in the organisation.
Three main sections - (1) delivering stability and growth; (2) managing staff performance; and (3) developing your own effective style - will provide the insights and practical steps you need to lead and manage your team, department or organisation with true professionalism.
WHO'S IT FOR?
While there is no formal pre-requisite for this course you will benefit most if you have taken on management or leadership responsibilities.
Individuals either new to a leadership role or have been assigned management or leadership responsibilities.
Those who have started a business or who have career plans involving management.
Understand your organisation in detail and set appropriate strategies.
Build a set of core engaging values and a brand.
Lead with charisma, conviction and integrity, supporting staff to deliver objectives.
ABOUT THE AUTHORS
Richard Pettinger is Principal Teaching Fellow (Reader) in Management Education at University College London (UCL), where he is the director of the undergraduate and graduate programmes in information management for business, in the UCL Department of Management Science and Innovation.
Richard is the author of over fifty books and numerous papers on all parts of the subject of management. His research interests are privatisation and restructuring, the effects of organisation and human behaviour on decision-making in organisations, and the development of a professional and agreed body of knowledge and expertise for the ‘profession of management’.
Chloë has run and helped set up a number of businesses - a specialised education consultancy, a network for high achieving graduates, an innovative online job referral platform and a publishing business. Her expertise lies in management, structuring start ups, and getting brilliant ideas off the ground.
Her focus right now is writing a series of education books and growing her publishing business. Chloë studied History and German at Oxford University and started her career at an internationally renowned literary agency.
"Learning and development had not been created as a continuous activity. Training was often one off interventions with the impact difficult to measure. Filtered has helped us change that in a short period of time. The cultural change it has driven in terms of reinforcing an expectation of continuous learning at all levels is the biggest achievement to me."
"We partnered with Filtered because we liked the idea of learners being able to tailor resources based on their knowledge gaps. The quality of reporting data provided allowed us to calculate an ROI of £1.80 for every £1 invested in a licence."